What is the status of my order?

You can check your order status and estimated lead time in a few places:

Check the product lead time

Visit the product page for each item in your order to view its current estimated lead time. Lead times indicate how long an item may take to become available for shipment and can vary by product.

Check your account on Web

1. Select the  icon in the top-right corner of your web browser.
2. Sign in with your account
3. Select Orders

Check your account on Mobile

1. Select the icon in the top-left corner of your phone screen
2. Select
3. Sign in with your account
4. Select Orders

Or simply click this link HERE to sign in and view your orders

From there, you can:

• View your current order status
• See whether your order has been fulfilled
• Find your tracking number once it is available

Check your email

When your order is fulfilled, you should receive a shipping notification email containing your tracking number. If you don’t see it, check your spam or junk folder.

Please note that tracking information may take a short time to update after the carrier receives your package.

If you still need help, contact our support team with your order number.